With more than 25 years of professional experience, Shane Gordon began working with PCA in late 2021. His key responsibilities are to work with storerooms and create new processes and standardization for management of the facility and assets.

Shane has worked with several clients to identify procedural and personnel changes that will benefit a company’s maintenance program. In a short time, he:

• Assessed warehouse operations, including inventory management. PCA was selected to improve all aspects of material management and procurement processes and develop long-term improvement paths to fill performance gaps.
• Implemented PCA best practices at multiple sites for a company. This included layout mapping and process improvements for the storeroom, with recommendations to reduce excess and hidden inventory through created CMMS reports.
• Designed a storeroom workflow and oversaw a company’s storeroom relocation, including assessing storage furniture needs. This project was managed from home during Covid and included expanding the warehouse space and installing 16 stock vending machines – finishing sooner than estimated and under budget!

While Shane is only now officially part of the PCA network, he has known CEO Dick DeFazio for several years. They met when PCA assessed the million-dollar changes Shane implemented at Eli Lily. PCA’s final report concluded that the efficiency percentages in Shane’s operations were at a point where there wasn’t much room for improvement – so Dick told Shane if he ever wanted a job to call him!

When he had the opportunity to join PCA during a recent move, he found PCA’s focus on relationships to fit his personal mantra of People. Process. Hardware. Software. Working together. He enjoys interacting with people from diverse backgrounds for the stories and knowledge they share.

The bulk of Shane’s professional career was with Eli Lily. Starting as a storeroom employee and advancing to storeroom manager, working as a hands-on technician along the way, he gained knowledge of how to best operate facilities from both the employee and management perspective. One of his crowning accomplishments was the establishment of an inventory reduction/cost savings project. He reduced inventory by $4.6 million by removing obsolete technology, redundancies and inefficient tracking in the storeroom. The project in now going on year six and saves about $1.6 million each year.

During this time, he also was curious about the backend of operations, from data entry to analysis. He was encouraged to learn SQL and receive training in Oracle and other software. He was the only person at Eli Lily empowered to make decisions on both the customer facing and IT sides, adding more efficiency for end users. This analytical background is a great asset for PCA and its clients.

Shane Gordon holds bachelor’s and master’s degrees in business administration, as well as a master’s degree in science engineering from Indiana Institute of Technology. He also has a certification in project management, as well as being certified in Six Sigma (green belt) and Lean. Shane is a member of SMRP.